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In Shared Voices, author and entrepreneur Heidi Raines shows how to systematically ensure the safety of patients and staff at healthcare facilities. Most medical errors occur because of flawed systems, not reckless practitioners, and systems can learn from errors. A just culture of care that protects everyone is possible through a framework of near-miss and incident reporting, equitable follow-up, analysis, and learning. Heidi, the founder and CEO of Performance Health Partners, has dedicated her career to designing solutions for healthcare organizations in need of knowledge and technology to deliver safe, equitable, and quality care. In this book, she argues that the way to foster more safety in healthcare facilities is to create organizational structures centered around reporting incidents and near-misses, then use systems thinking to resolve and prevent issues. And the best path to do this is to give voices to all healthcare workers by encouraging them to speak out and report observations about their work. Active staff engagement not only keeps patients and employees safe, but it also combats burnout and turnover. As points of care grow and training levels vary, it is paramount for healthcare leaders to establish a framework that sets caregivers up for success at every level and in every type of healthcare organization. Modernization may seem labored at first, but its longer-term results--including overall reduction in serious safety events, and the saving of lives--are ultimately the drivers of innovation. Shared Voices is Heidi Raines' latest contribution to the world of healthcare patient and employee safety. She holds a Preceptor Faculty position at Tulane University's Master of Health Administration program and serves as Board President of the American College of Healthcare Executives Women's Healthcare Executive Network. Raines has received awards for innovation and executive leadership and was named one of the Top 100 Influential Entrepreneurs in Technology.
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Biographical note: Prof. Dr. Thomas Kolb ist Professor für Allgemeine Betriebswirtschaftslehre, insbes. Gesundheitsmanagement und Rechnungswesen, und Studiengangsleiter Gesundheitsökonomie am Fachbereich Wiesbaden Business School der Hochschule RheinMain. Long description: Im ersten Teil dieses Lehrbuchs werden die grundlegenden Begriffe und Techniken des Rechnungswesens zur finanziellen Abbildung der Abläufe im Gesundheitsbetrieb vermittelt. Der zweite Teil widmet sich dem Externen Rechnungswesen und führt den Leser strukturiert durch die Definitionen der wichtigsten Begriffe bis zur Erstellung des Jahresabschlusses. Der dritte Teil befasst sich mit den wichtigsten Punkten des Internen Rechnungswesens. Im Rahmen der Kostentheorie werden die einzelnen Kostenrechnungsverfahren von der Kostenartenrechnung bis zur Kostenträgerrechnung erörtert. Die unterschiedlichen Planungsrechnungen runden diesen Teil ab. Anhand von zahlreichen Beispielen kann sich der Leser durch interne und externe Geschäftsvorfälle arbeiten und so praxisorientiert die besonderen Anforderungen des Rechnungswesens im Gesundheitsbetrieb kennenlernen. Als ContentPLUS werden über 40 Übungsaufgaben und 80 Single-Choice-Fragen inklusive Lösungen angeboten, welche im Frühjahr 2020 aktualisiert wurden.
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Health facilities --- Administration. --- Health services administration
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Health facilities --- Managed care plans (Medical care) --- Finance.
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Cross infection --- Hand washing --- Health facilities --- Hygiene --- Prevention --- Standards
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Health facilities --- Hospitals --- Tax exemption --- Taxation --- Law and legislation
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Health facilities --- Health services administration. --- Leadership. --- Physicians. --- Administration.
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In the era of digital transformation, the healthcare industry stands at a significant crossroad. With Value-Based Healthcare (VBHC) at the core of this transition, the role of accountants is evolving dramatically. This book brings these pieces together to guide accountants and interested readers through the changing landscape.
Health facilities --- Managerial accounting. --- Accounting --- Accounting. --- Computer programs.
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Biographical note: Gisela Meese, Organisationsentwicklerin (IHK-zertifiziert) und Systemischer Coach (ECA-zertifiziert), ist offizielle Kooperationspartnerin des Bundesverbands Beschwerdemanagement (BBfG). Langjährig war sie Geschäftsführerin mit Personalverantwortung im Gesundheitswesen. Zum Umgang mit Patientenbeschwerden hat sie zahlreiche Fachbeiträge veröffentlicht. Als Organisationsentwicklerin begleitet sie Unternehmen beim Aufbau eines professionellen Beschwerdemanagements. Long description: Jede professionelle Antwort auf die schriftliche Beschwerde eines unzufriedenen Patienten bietet die Chance, ihn umzustimmen und wieder für die Klinik oder die Arztpraxis zu gewinnen. Kein Unternehmen im Gesundheitswesen kann es sich im zunehmenden Wettbewerb leisten, einen Patienten zu verlieren. Dieses Buch präsentiert die wichtigsten Erfolgsfaktoren für ein professionelles Antwortschreiben. Die praxisbezogene Darstellung wird abgerundet durch Ausführungen zum Beschwerdemanagement im Gesundheitswesen und zu Kommunikationstheorien. Machen Sie das professionelle Antwortschreiben zu einem wichtigen Erfolgsfaktor Ihrer Patientenkommunikation! Dieses Buch wird vom Bundesverband Beschwerdemanagement für Gesundheitseinrichtungen e. V. (BBfG) empfohlen.
Health facilities --- Medical personnel and patient. --- Communication in medicine. --- Complaints against.
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Leverage health data into insight! Applied Health Analytics and Informatics Using SAS describes health anamatics, a result of the intersection of data analytics and health informatics. Healthcare systems generate nearly a third of the world’s data, and analytics can help to eliminate medical errors, reduce readmissions, provide evidence-based care, demonstrate quality outcomes, and add cost-efficient care. This comprehensive textbook includes data analytics and health informatics concepts, along with applied experiential learning exercises and case studies using SAS Enterprise MinerTM within the healthcare industry setting. Topics covered include: Sampling and modeling health data – both structured and unstructured Exploring health data quality Developing health administration and health data assessment procedures Identifying future health trends Analyzing high-performance health data mining models Applied Health Analytics and Informatics Using SAS is intended for professionals, lifelong learners, senior-level undergraduates, graduate-level students in professional development courses, health informatics courses, health analytics courses, and specialized industry track courses. This textbook is accessible to a wide variety of backgrounds and specialty areas, including administrators, clinicians, and executives. This book is part of the SAS Press program.
Health services administration --- Health facilities --- Medical care --- Medical informatics --- Decision making --- Mathematical models. --- Business management. --- Information technology --- Management. --- Management. --- Enterprise miner.
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